Refund policy

Last updated: October 2025

Due to the nature of digital products, we do not accept cancellations, returns, or refunds once the STL files have been downloaded or accessed.

Refunds may be considered only if:

  • Payment was successful but files were not delivered

  • File access issues cannot be resolved by support

To request assistance, contact us within 48 hours of purchase. Refund approval is at our discretion based on the circumstances.

Contact
vormhausstudio@gmail.com